Terms of Service
Effective Date: January 29, 2025
Welcome to Shazana Medical Products! Please read these Terms of Service ("Terms") carefully before using our website or services. By accessing or using our site, you agree to be bound by these Terms. If you do not agree to these Terms, you should not access or use our site or services.
1. General Terms
Shazana Medical Products ("we," "us," "our") provides products, services, and information through our website ("Site"). By using our Site, you acknowledge that you are at least 18 years old or have the consent of a legal guardian, and are legally capable of entering into binding agreements.
2. Product Information and Pricing
We strive to provide accurate descriptions and pricing information for all products listed on our Site. However, we do not warrant that product descriptions, prices, or other content are free from errors, inaccuracies, or omissions. We reserve the right to correct any errors, update information, and modify prices at any time without prior notice.
3. Orders and Payments
a. Orders
Placing an order through our Site constitutes an offer to purchase the products listed. All orders are subject to acceptance by Shazana Medical Products, and we reserve the right to cancel or refuse any order for any reason. If we cancel an order, you will be notified, and any payment made will be refunded.
b. Payments
We accept payments via major credit cards and other secure payment methods. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information provided is accurate.
4. Shipping and Delivery
We ship products within the United States and to specific local areas for at-home service. Shipping times and fees are provided at checkout and may vary based on location and product availability. Shazana Medical Products is not responsible for delays caused by shipping carriers or events beyond our control.
5. Returns and Refunds
We offer a return policy on specific items, subject to the following conditions:
- Items must be returned in their original condition and packaging within 30 days of purchase.
- Custom orders, special-order items, and products marked "final sale" are not eligible for return.
- To initiate a return, contact our customer service team at info@shazanamedical.com or call (909) 460-8158.
Refunds will be processed upon receipt and inspection of the returned item. Original shipping fees are non-refundable.
6. Warranty and Repairs
Shazana Medical Products provides warranty and repair services for products purchased from our Site. The scope of the warranty may vary based on the manufacturer. Please contact us for more information regarding product warranties, repair services, and eligibility.
7. Use of the Site
You agree to use our Site only for lawful purposes and in a manner consistent with these Terms. You are prohibited from:
- Using the Site for fraudulent or malicious purposes
- Impersonating another person or entity
- Interfering with the operation of the Site, including introducing viruses or harmful code
We reserve the right to terminate or restrict access to our Site if you violate these Terms.
8. Intellectual Property
All content on our Site, including text, images, logos, and designs, is the property of Shazana Medical Products or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or otherwise use our content without prior written permission.
9. Third-Party Links
Our Site may contain links to third-party websites. These links are provided for your convenience only. We do not endorse or control the content of third-party sites and are not responsible for their policies or practices.
10. Limitation of Liability
To the maximum extent permitted by law, Shazana Medical Products is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Site or products. Our total liability for any claims shall not exceed the amount paid by you for the products in question.
11. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in San Bernardino County, California.
12. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page, and your continued use of our Site constitutes acceptance of the updated Terms.
13. Contact Us
If you have any questions about these Terms, please contact us:
Shazana Medical Products
9567 Arrow Route, Suite A
Rancho Cucamonga, CA 91730
Phone: (909) 460-8158
Email: info@shazanamedical.com
